Time Sheets are available to record the amount of time spent dealing with a ‘Request; allowing you to bill customers or clients on the ‘time-basis’ if necessary.  It also allows you to analyse the amount of time spent on a ‘Request’ by an employee so you can determine whether they have been prompt in their resolution.

 

Staff record time against requests

 

Helps with billing and reporting

 

Keeps staff time records which helps productivity

 

Full time sheet reports available